International players may be allowed depending on the country.
An Introduction to Hfive5
Hfive5 is an online casino that specifically focuses on Singapore and Malaysia with just about every form of betting you could want. They’ve been around for over a decade and use their experience in the online gambling industry to provide top-notch services. There are a few things they could improve on, but overall, Hfive5 has decent offerings for any Singaporean looking to gamble online.
Hfive5 has partnered with numerous software providers that have hundreds of live casino tables, virtual tables, slots, fishing games, and even lotteries. Beyond that, they also have interesting promotions and bonuses, a VIP program, and knowledgeable customer service representatives, but we will cover all of that and more in detail later. Here’s everything we learned about Hfive5 after taking a deep dive into their online casino.
Licensing and Security
Hfive5 has two gaming licenses on their site, one from the Philippine Amusement & Gaming Corporation and Gaming Curacao. These two are fairly common online casino regulatory companies. You can view the licenses for yourself at the bottom of the site and verify their authenticity.
They also have badges from BMM, iTech Labs, and a few other companies that all deal with independently testing online gaming sites, such as Hfive5. These companies verify that the games being offered are verifiable fair, RNG-dependent, and not rigged against players.
One of the first things you’ll notice is the wide variety of games and sports betting available at Hfive5. They’ve covered every major category of betting and then some with their 37 software providers and 4 sportsbooks. You’ll find live casino tables, sports betting, online slots, fishing games, and lotteries. Each of these can easily be accessed by the tabs at the top of the site.
Live Casino Games
The live casino scene at Hfive5 is definitely lively. There are 16 different live casino software providers, but not all of them were working. One was down for maintenance, while CQ9 redirected us to the home page. It seems Hfive5 has to update their listing, but either way, there are still a number of tables for you to play at with different games.
Roulette, Baccarat, Andar Bahar, Sic Bo, and different game shows are available at each of the different providers. Game Shows are becoming more and more popular, and we definitely suggest trying the Monopoly games from Evolution or Mega Wheel from Pragmatic Play. Even if you are a hardcore Blackjack card counter, it can still be fun to give these a try from time to time.
Baccarat, Game Shows (Mega Wheel, Candyland, Mega Roulette), Roulette, Sic Bo, Dragon Tiger, Andar Bahar, Blackjack
Baccarat, Dragon Tiger, Roulette, Sic Bo, Fight Bull, Three Card, Three Face
Game Shows (Spin a Win, The Greatest Cards Show), Roulette, Baccarat, Blackjack, Poker, Sic Bo, Hi-Lo, Dragon Tiger
Hi-Lo, Baccarat, Dragon Tiger, Xoc Dia, Super 3 Pictures, Fan Tan, Blackjack
Baccarat, Dragon Tiger, Win 3 Cards, Bull Bull, Three Face, Sic Bo
Baccarat, Dragon Tiger, Dice, Roulette
Roulette, Blackjack, Baccarat, 32 Cards, Teen Patti, Sic Bo, Dragon Tiger, Andar Bahar
Baccarat, Dragon Tiger, Sic Bo, Roulette, Blackjack, Andar Bahar, Teen Patti, Lucky 7, 32 Cards, Casino Hold’em, Bet on Numbers
Baccarat, Roulette, Dragon Tiger, Andar Bahar, Teen Patti
Dragon Tiger, Roulette, Andar Bahar, Teen Patti
Game Shows (Lightning Roulette, Crazy Time, Monopoly), Roulette, Baccarat, Dragon Tiger, Sic Bo, Fan Tan, Blackjack, Poker, Casino Hold’em
Baccarat, Sic Bo, Roulette, Dragon Tiger, Super 3, Hi-Lo
Baccarat, Dragon Tiger, Roulette, Fan Tan
Baccarat, Dragon Tiger, Se Die, Sic Bo, Andar Bahar, Fish Prawn Crab, Fan Tan
S-Sports, IBC, CMD 368, and M8 Sport are the four sportsbooks you can use at Hfive5. Usually, there isn’t too much to say difference-wise between sportsbooks, but these four definitely had some clear differences that we thought you should know about. The odds were fairly close, but the sports they covered were definitely different.
S-Sports definitely focuses solely on football matches. There were around 20 different sports categories, but football, basketball, baseball, and tennis were the only ones with matches. Football had 1400 matches you could bet on, while the next highest, basketball, had only 82. If you’re looking to bet on Football, definitely check out S-Sports, as they most certainly have every match you could want to bet on.
IBC was more typical. They had a healthy variety of matches across a number of sports but had a lot more football and table tennis matches than any other category. Likewise, CMD368 also had a lot of table tennis matches but surprisingly had hundreds of basketball matches to bet on, too, more than table tennis and football combined.
Lastly, there was M8 Sport, which also felt like your average sportsbook. They covered most sports around the world but had more football matches available than anything else. Altogether, these four sportsbooks should cover any match you’d be interested in betting on. They each loaded quickly, and everything was clearly displayed.
There are 20 software providers at Hfive5 that offer slot machines with different themes, minigames, and payouts. We were excited to see some familiar big names on their site, like Pragmatic Play, Spadegaming, TopTrendGaming, and PlayTech. You can only sort by hot and new for each provider, so it can be difficult to find certain games, but luckily you can favorite any games you like and easily find them later.
Some of the software providers for the fishing games at Hfive5 also provide online slots, so some names will seem familiar here. There are seven providers in total: JDBFish, Joker, Spadegaming, SimplePlay, Jili, QTech, and CQ9.
If you’ve never played fishing games before, you should know that not all of them revolve around fish. There are plenty of different themes, like zombies, aliens, and even birds. Definitely give one of them a try if you haven’t played before. They’re more interactive than other virtual gambling games, and you actually get to feel like you control your winnings.
There are lottery and Keno drawings every minute at Hfive5. Keno bets are done through Gameplay Interactive. There are different bet sizes ranging from 0.50 SGD all the way up to 150 SGD. The 4D Lottery was based on real-life lotteries and had multiple drawings each day. We tried checking out what CQ9 had to offer, but the page was blank. We will check back periodically for any additional information on what they have to offer.
Bonuses and Promotions
If you’re thinking of signing up at Hfive5 from Singapore, make sure you take advantage of their welcome bonus. The turnover requirement isn’t that high compared to other sites, but for slots, you have to make two deposits to get the full 150% that they advertise. For sports betting and live casino, it’s just a one-time deposit with a 50% bonus. Besides that, they have a few other promotions related to reloads and cashback. Some of the promotions are tied to your VIP level, so check out that section for more information if you’re interested in those.
|150% Welcome Bonus|
|Product||Deposit Count||Bonus||Max Bonus||Turnover/Winover Requirement|
|All Slots (except 918 Kiss & Mega888)||First Deposit||50%||105 SGD||x15|
|Second Deposit||100%||105 SGD||x15|
|918Kiss & Mega888||First Deposit||50%||105 SGD||X4 (Winover)|
|Second Deposit||100%||105 SGD||X6 (Winover)|
|Sportsbook||First Deposit||50%||75 SGD||x18|
|Live Casino||First Deposit||50%||75 SGD||x20|
|Bonus / Promo||Description|
|First Bet Sports Cashback (Only Major League Football)||Players who place a bet of at least 60 SGD on their first deposit and lose can get a 50% cashback return with a 5x turnover requirement—maximum cashback of 75 SGD.|
|Unlimited Reload Bonus||Get a 5% reload bonus of up to 30 SGD when you reload your account. 5x turnover requirement on slots, sportsbooks, and live casino games with a 2x winover requirement on 918Kiss & Mega888.|
|Up to 20% Reload Bonus||Get a 20% reload bonus of up to 75 SGD when you reload your slots wallet with a 10x turnover requirement. 918Kiss and Mega888 are subject to a 5x winover requirement.|
Get a 10% reload bonus of up to 30 SGD when you reload your sportsbook wallet with a 10x turnover requirement. Live casino reloads are subject to a 12x turnover requirement.
|Up to 1% Daily Cash Rebate||Players can get a cash rebate of up to 1% based on their VIP level. See the VIP section below for more details.|
The VIP program comes with a decent amount of benefits if you can level yourself up. The only way to progress through it is by depositing more and more money each month. The good news is that Silver has no maintenance requirement, so once you hit Silver, you can never go back down to Normal. You’ll also get a birthday gift no matter which rank you are at, which is definitely appreciated. The best part of the VIP program is definitely the increased cash rebates across the site.
|Monthly Total Deposit Requirement||None||15,000||45,000||150,000||Invite Only|
|VIP Monthly Maintenance Requirement||None||None||22,500||75,000||Invite Only|
|Birthday Bonus||7.50 – 45||105||165||255||285|
|Special Withdrawal Limit|
|Deposit & Withdrawal Process||Fast||Priority||Priority||Priority||Priority|
|Live Casino Rebate||0.50%||0.70%||0.80%||0.90%||1.00%|
|Slot Games Rebate||0.50%||0.70%||0.80%||0.90%||1.00%|
|Maximum Rebate Claim||1,050||1,500||2,375||3,000||Unlimited|
|(All amounts in Singapore Dollars)|
The deposit methods at Hfive5 are pretty decent and cover the three main methods every site should have: bank transfers, eWallets, and crypto. If you plan on using a bank transfer, make the deposit on the site first and make sure your account name matches the name you registered with. Otherwise, you might encounter some problems. Also, don’t reference Hfive5 or any sort of gambling when doing so.
FPay requires a minimum deposit of 10 SGD, while crypto requires a minimum of various amounts depending on which cryptocurrency you select. Make sure you’re above the minimum amount, or your transaction may not go through and get lost.
|Deposit Method||Accepted Options|
|Bank Transfer||Bank Simpanan Nasional, CIMB, Hong Leong Bank, Maybank, Public Bank, RHB Bank|
|Cryptocurrency||USDT-TRC20, USDT-ERC20, Bitcoin|
Withdrawing funds from your wallet at Hfive5 is slightly similar, but with more banking options. There is no ability to withdraw through cryptocurrency, and while there are still eWallets, they are different than the two you can use to deposit funds.
The variety of banks is definitely nice to see, but maintaining the ability to use cryptocurrency would have been nice. You should also know that when you go to withdraw, there is a single button that says “Add Bank,” but this also includes eWallets, so don’t be discouraged by what appears to be a single option.
|Withdrawal Method||Accepted Options|
|Bank Transfer||Affin Bank, AmBank, Alliance Bank, Agrobank, Bank Islam, Bank Rakyat, Bank Simpanan Nasional, Bank Muamalat, CIMB, CitiBank, Hong Leong Bank, HSBC, Maybank, OCBC Bank, Public Bank, RHB Bank, United Overseas Bank, Standard Chartered|
|eWallet||Touch N Go, Bigpay|
While they do have multiple ways to contact customer support, they are missing 24/7 Live Chat which is pretty disappointing. You can use WeChat, email, WhatsApp, Telegram, and a good old-fashioned phone call to reach them, but the ability to speak with someone directly on the site would be a whole lot better.
We will say that we did message them on Telegram and did get an answer fairly quickly about their VIP program, but it would have been much easier to just contact them directly in the browser instead. The customer service agent was knowledgeable and did answer all of our questions, though, which is definitely a good sign.
To download the mobile casino app for your iOS or Android device, head to the homepage of Hfive5, and along the left side of your screen, you should see a download tab. Hover over it, and you’ll see two QR codes you can scan from your mobile device. The Android download is definitely a lot easier than downloading on iOS, but it’s still possible on iOS. Follow the instructions, and you can game from anywhere in the world with an internet connection.
The app runs pretty smoothly, and we didn’t encounter any issues while we were testing it on our Android device. We were able to deposit some funds and play different slot machines and tables all from our mobile phones. It was pretty easy to check any bets we made too.
How to Sign Up at Hfive5
As we mentioned before, Singapore players can certainly sign up at Hfive5. You may encounter a software provider that doesn’t allow players from Singapore to gamble, but you can easily use a VPN to get around that. If you’re in Singapore and interested in signing up at Hfive5, just click the Join Now button at the top of the screen and enter the following:
- Preferred Currency (MYR was the only one available)
- INSERT AFFILIATE CODE HERE
- Full Name
- Valid Mobile Phone Number
- Date of Birth
To sum up our review of HFive5 for Singapore players, it’s a decent online casino. It has the games you’re looking to play, decent bonuses, and multiple ways to withdraw and deposit funds. There are tons of different software providers and sportsbooks, including quality names you’re probably familiar with. They even have a mobile app that makes it easy to bet while you’re on the go or if you’re just looking to relax on your couch and play.
They could improve in a few areas, namely the design of the site and adding 24/7 Live Chat. The pulsating tabs on the screen get old quickly, and navigating through the different live casinos can be a hassle, but if you’re in Singapore and are looking for a licensed site that offers a variety of entertaining games, give Hfive5 a try. Just be sure to use their welcome bonus on your first deposit to boost your bankroll!