International players may be allowed depending on the country.
An Introduction to BitStarz
Established in 2014, BitStarz is owned and operated by Dama N.V with the company being registered in Curacao. This operator was the first multi currency online casino to provide their services in multiple major international currencies including USD, EUR, Bitcoin, and other cryptocurrencies.
Licensing and Security
BitStarz is currently holding an eGaming license issued by the Government of Curacao with the license No. 8048/JAZ2020-13.
Unlike most of the online betting platforms we have reviewed, BitStarz has an impressive security system that can be accessed via your profile. Here, you can change your password, set up two factor authentication, verify your phone number, set up a security question in case you need to recover your account, and view all the devices that you have logged in to the platform.
This can be incredibly useful to ensure that no one has access to your account and you will be able to prevent your account from being breached using the two factor authentication system. Although not entirely related to security, we really appreciated the ability to set limits on the site. With this feature, players can set limits on deposits, losses, wagers, and session duration. They can also set a cooling off and self exclusion period.
BitStarz boasts 4,672 casino games in total at the time of writing with 20 new games added in just the last 7 days. This is an impressive feat as it ensures that members always have new games to look forward to. With thousands of different titles to choose from, it will be difficult to run out of games to try. Here are the games available on the platform:
Live Casino Games
BitStarz partners with leading live casino providers such as Vivo Gaming, Evolution Gaming, and Authentic Gaming to offer members an immersive experience through live table games that are hosted by professional dealers who stream in real time from casino studios all over the world.
To enhance your gaming experience, these providers use high definition streaming, knowledgeable dealers, and multiple camera angles to make you feel like you are playing at a real casino table but with the comforts of home.
Additionally, as part of offering a casino experience that feels like home, players can experience their favorite live games in a variety of different languages such as Arabic, Bulgarian, Dutch, Chinese, English, French, Finnish, German, Georgian, Greek, Hindi, Italian, Indonesian, Japanese, Kpream, Norwegian, Mongolian, Portuguese, Persian, Serbian, Russian, Spanish, Swedish, Turkish, Thai, and Vietnamese.
Virtual Casino Games
Besides live casino games, members can also opt for virtual casino games such as blackjack, roulette, poker, baccarat, sic bo, and the many variants. These games are offered through BitStarz’s partnership with software providers such as Authentic Gaming, Betsoft, BGaming, Platipus, Belatra, Evoplay Entertainment, Vivo Gaming, NetEnt, PGSoft, iSoftBet, and Evolution Gaming. Here are the options available for players in Singapore:
Blackjack original, Blackjack, Multihand Blackjack, American Blackjack, Blackjack VIP, Double Exposure
American Roulette, European Roulette, Auto Roulette, Lucky Roulette
Jacks or Better, Aces and Faces, Oasis Poker, Wild Texas, Casino Hold’em, Trey Poker
Baccarat, Baccarat Mini
Sic Bo, Sic Bo Macau
BitStarz Original Games
Besides offering games from software providers, BitStarz has also ventured into creating their own games. Focusing on quality instead of quantity, the platform aims to release games that have a great mix of themes and mechanics so players have the best gaming experience. Some of the options available are: Plinko, Slot, Blackjack, Dice, Limbo, Crash, and Wheel.
Like most online betting platforms, online slots are the main feature on BitStarz. Here, they are sorted based on the different categories such as classic slots, Megaways, and jackpot slots.
- Classic Slots
Classic slots just do not go out of style for several reasons: nostalgia and mechanics. These slot games feature the old style symbols such as lemons, cherries, diamonds, and BAR that are still used today.
Featuring three reels and nine paylines, slot games were much simpler back then as you do not have to keep track of the many paylines, features, wilds, bonuses, etc. Due to its simplicity, many software providers have retained the same concept while introducing some twists and turns to keep it simple, but better.
Here are the classic slot titles on BitStarz:
|Classic Slots||BitStarz Billion, Forty Fruity Million, Won Hundred, Fruityliner 40, Mega Lucky 100, Lucky Clover 243, Lucky Easter 243, 100 Lucky Sevens, Ultra Luck, Fruit Machine x25, Mega Lucky 576, Really Hot 2, Wild Lady Cash|
Megaways slots are a more modern version of slot games featuring an innovative reel machine that offers up to 117,649 ways to win each spin. In this type of slot game, each spin is unique and the number of paylines changes every round. Often packed with extra features and bonuses, megaways slots are often the more popular online slot games among players.
The options available on BitStarz are:
|Megaways Slots||Book of Cats, Aztec Magic, Sweet Rush, Duel of the Dead, Chervona Kalyna, The Race, Hot and Spicy, Outlaw, Jack and the Magic Beans, Rasputin, Aztec Wilds, Lady Wolf Moon, Gods of Asgard, Big Bucks Bandits, Survivor|
- Jackpot Slots
Jackpot slots or progressive jackpot slots are slot games that have a lucrative payout. Taking a percentage of each bet from all over the world, it is rolled forward into the jackpot prize. Depending on the game, players can become an overnight millionaire. Once the jackpot is won, the prize reverts back to the original and starts rolling again.
Here are the progressive jackpot slot games available for BitStarz members in Singapore:
|Jackpot Slots||Secrets of Sherwood, Bulk Fruits|
Both these titles have a jackpot prize of $9,945.99 at the time of writing.
- “Book Of” Games
BitStarz has a designated section for slot games that has titles that start with “Book Of”. Believed to be pioneered by Novomatic with Book of Ra, many software providers followed suit with their own interpretations. These games are believed to have medium to high volatility. Although they do not usually have the best return to player (RTP) rates, these games are thought to give bettors a decent payout when they do win.
|“Book Of” Slots||Book of Egypt, Book of Cupigs, Books of Giza, Book of Wild, Book of Cairo, Book of Power, Book of Panther, Book of Clovers, Book of Symbols, Book of Cats, Book of Ancients, Book of Misr, Book of Spells, Book of Witchcraft|
- Buy Bonus Games
Another designated section is their “Buy Bonus” games which have a higher RTP rate than regular slots. “Bonus Buy” is a mechanic introduced when online casinos become more mainstream where players can pay a fixed amount to trigger the bonus round right away, saving you time or money! Examples of bonuses include the HyperBonus and multipliers.
|Buy Bonus Slots||Aloha King Elvis, Dead Canary, Frank’s Farm, Angry Dragons, Gold Rush Frog, Fear the Dark, Alien Fruits, Cursed Seas, Over the Moon, Magic Piggy, Gold Rush with Johnny Cash, The Last Quack, Stormforged, Royal Chip|
Bonuses and Promotions
At the time of writing, there are eight ongoing promotions and tournaments on BitStarz. We love how the platform lets you see other upcoming bonuses that you qualify for, making it look like you can unlock them through your achievements. In our case, the upcoming bonuses can be unlocked after subsequent deposits. Without further ado, let’s take a look at what’s available for new players:
|Bonus / Promo||Description|
|Welcome Package||Make your first minimum deposit of $20 and receive a 100% bonus up to $400 and 180 free spins.|
|Verify Your Email||Verify your email to receive 20 free spins on the house.|
|Tesla Giveaway||Earn one raffle ticket per 100 Euros wagered and stand to win the Tesla Model Y!|
|Break the Piggy Bank||Grow your piggy bank by playing your favorite games and find the right hammer to break it open!|
|The Lost Diamond||Play any game and earn points with this loyalty program and stand to win up to 50K + 20K Euros in cash.|
|Slot Wars||Play any slot game and earn points where there will be 150 winners who will be awarded from a prize pool of 5K Euros and 5K free spins weekly.|
|Table Wars||Participate in table games and stand to win up to 3K Euros every week.|
|Welcome Free Roll||Open to all newly registered players, play any games, earn points, and win up to 200 Euros.|
VIP Starz Club
BitStarz also has an exclusive VIP program where members get access to a dedicated VIP manager, better bonuses, unrestricted fast cash withdrawals, customized bonus plan, and be the first to try the newest games on the platform.
If your account is eligible for review by the VIP team, you can fill out a form which then goes to BitStarz’s VIP team for approval. Members who are deemed worthy will then be contacted directly by a VIP manager to be part of the club. If the form is not available, it means that the account has not reached the criteria required to join the club.
BitStarz has a wide variety of different deposit options. Despite the different options available, we get the impression that this operator encourages deposits using cryptocurrencies as there are promotions and games that are geared towards it. The deposit options also change based on the currency you choose.
|Cryptocurrency||Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Cardano, USDT, Dogecoin, Tron, Binance Coin|
|Buy Crypto||MoonPay (4.5% fee, 20 minutes processing time – Visa, Apple Pay, Google Pay), Changelly (0% free, 15 minutes processing time – Visa)|
For withdrawal, click to manage your account. You will then see your dashboard. Look for the “Cash Out” button on the left side of the screen and click on it. The minimum withdrawal amount is 50. We were unable to view the withdrawal options available as we did not have enough funds in the account to cash out.
Based on our research and through contacting customer support, you can withdraw through any channels you deposit funds through. Therefore, withdrawals might be possible via the following methods:
|Online Bank Transfer||Any bank|
|Cryptocurrency||Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin|
Customer support for BitStarz is available through 24/7 live chat. However, you will first need to go through a bot that screens the issues you have. You can always opt to be transferred to an agent. During our review, we spoke to three customer support agents via live chat.
Although the first one was unhelpful, the other two were great and answered the questions we had. Based on this experience, we recommend ending the chat if you end up with an unhelpful agent and starting again. You can also contact BitStarz’s customer support channels via email.
After reaching out to customer service, it has been confirmed that there is no mobile app available for BitStarz. However, their website has been optimized for mobile devices and the pages and games load quickly and smoothly.
How to Sign Up at BitStarz
Like most online betting platforms, the registration process at BitStarz is quick and easy. Here are the steps for you to get started:
- Locate the “Sign Up” button located on the top right corner of BitStarz’s homepage. Click on it.
- This will lead to a prompt where you are asked to enter your email. After keying it in, click “Continue”.
- Next, create a username for yourself that other players will be able to see. Click “Continue” after you have filled it in.
- Set your password. Note that it must be at least 8 characters and click “Continue” one you are done.
- You will then be asked to set your currency. This can be real money currencies (USD, EUR, AUD, CAD, NOK, RUB, PLN, NZD, JPY, BRL) or crypto currencies (BTC, ETH, LTC, BCH, DOGE). Note that SGD is not available.
- Choose if you want to receive free bonuses every week.
- After you are done, the site will ask you to tell them what you like as a player. This allows the platform to tailor your bonuses and games based on what you like. You can also opt to skip this step. This will include asking you the type of games you like, the titles of the games, and your average bet. It ends with two options: “Deposit Here” or “Show me the games”.
- Click on “Deposit Here” and you will be asked to enter your deposit amount and if you want to apply your first deposit bonus which consists of 100% bonus and 180 Free Spins. The minimum deposit is 20.
- Choose your payment options and key in the details as requested. Click on “Confirm” or “I’ve made the transfer”. If you run into any issues, reach out to customer support. Once the funds have been credited into your account, you can start placing bets. Note that clicking on the verification link that has been sent to your email gives you 20 free spins!
BitStarz is an online betting platform that caters to many players all around the world. Partnering with many different gaming providers from all over the world, this operator boasts having more than 4,000 games with new ones that are added weekly. Offering online casino games, live casino games, and online slots, BitStarz is a decent platform for any gambler.
Despite having a great platform that is easy to navigate and having more than 4,000 games, we were quite disappointed that many of the games are not available for players in Singapore, especially when there are only 4 options for live casino games. Hopefully, this will change for the better in the future so players in Singapore can enjoy the site as much as other players can.