12Play

12Play Review

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Casino Name

12Play

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Year Established

2013

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Games Providers
Pragmatic Play, Evolution Gaming, Sexy Baccarat, Ezugi, SA Gaming, DreamGaming, Spadegaming, QTech, Next Spin, Simple Play, TopTrend Gaming, PlayTech, Relax Gaming, CQ9, CMD 368, M8Bet, TF gaming, OneGame, iGKbet
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Games Offered
Live Casino Games, Online Slots, Fishing Games, Sportsbook, E-Sports Betting, Virtual Sports, Lottery
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Deposit Method
Bank Transfers, Crypto
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Withdrawal Options
Bank Transfers, Crypto
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Withdrawal Approval Time

30 minutes

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Locations Available
🇸🇬Singapore, 🇲🇾Malaysia

International players may be allowed depending on the country.

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Customer Support Options
💬24/7 Live Chat, Telegram, WeChat, 📧Email
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Compatible Devices
Desktops, Tablets, Windows, Android
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An Introduction to 12Play

12Play is an online betting platform that offers a wide variety of online casino games and betting options. This operator caters to players from Singapore and Malaysia only. Players in other countries may be accepted only if they have bank accounts in Singapore and Malaysia. Established in 2013, although not much is known about the origins of the company, they are a reputable and legitimate site.

safe 2

Licensing and Security

12Play currently holds an official gambling license from the Philippines Amusement and Gaming Corporation (PAGCOR). Their games are certified by third party companies such as BMM Testlabs, iTEch Labs, Gaming Labs International, and Technical Systems Testing (TST). This means that their games are fair and transparent, allowing bettors to play in a safe and secure environment.

Game Selections

When it comes to 12Play’s gaming selections, members can expect a wide variety of online casino games, sports betting, and esports betting options. Besides that, they also offer online slots, arcade games, and 4D lotteries. Their games come from reputable game providers such as Evolution Gaming, Spadegaming, and many more. Here is a sneak peek at what they have to offer:

Virtual and Live Casino Games

If you like online casino games, you will know that the classic games are often roulette, blackjack, poker, and baccarat. Besides being available electronically, 12Play also offers these games as live table games. 

Live casino games are those that are hosted by professional human dealers that stream in real time from casino studios to mimic an authentic casino atmosphere. This means that the outcomes of these live games do not come from a random number generator (RNG) and are based on the dealer itself. Players can also interact with the dealer and fellow players just like in a real casino. 

Many of these classic table games are also available in different variants that offer unique twists and turns to make the game even more exciting. For players who prefer a different language other than English, some of these live tables are hosted by dealers in various languages including Korean, Thai, Hindi, and more. 

We loved how providers such as Evolution gaming and Ezugi had information on the tables displayed such as the minimum bet and number of players available. This is very helpful as you know what to expect when you join the game.

For some software providers like Pragmatic Play, clicking on it will give you a prompt to contact live chat customer support for a VPN guide as you are required to play their games using a free VPN provided for you. Based on what we could find out from their agent, you can download a VPN called Proton VPN, create an account, and connect to Japan to play games that are restricted in Singapore. Here are the games available on 12Play:

Software ProviderGames
Pragmatic PlaySic Bo, Dragon Tiger, Baccarat, Roulette, Andar Bahar, Blackjack, Game Shows
Evolution GamingRoulette, Sic Bo, Baccarat, Blackjack, Poker, Dragon Tiger, Fan Tan, Game Shows (Monopoly, Crazy Time, Mega Ball, Dream Catcher, Side Bet City, Football Studio Dice, Crazy Coin Flip, Cash or Crash)
Sexy BaccaratBaccarat, Dragon Tiger, Roulette, Dice
EzugiRoulette, Baccarat, Dragon Tiger, Sic Bo, Blackjack, Poker, Andar Bahar, Lucky 7, Cricket War, Bet on Numbers
SA GamingBaccarat, Roulette, Sic Bo, Andar Bahar, Dragon Tiger, Pok Deng
Dream GamingBaccarat, Dragon Tiger, Roulette, Sic Bo, Fight Bull, Three Card, Three Face

Online Slots

For online slots, 12Play has a large collection of games to choose from 11 different software providers: Pragmatic Play, Spadegaming, QTech, NextSpin, Mega888, OneGame, SimplePlay, Top Trend Gaming, Playtech, Rela Gaming, and CQ9 Gaming. 

Under the “Slots” tab, you will see that each provider has games that can be further categorized into slot games, fishing games, board games, arcade games, and more. Players can enjoy a wide variety of themes such as those featuring ancient gods, animals, princesses, fantasy characters, soldiers, demons, and many more. 

You can also try the slot games on demo mode, meaning you can play the games for free to try out the game before committing with real money. This way, you can test out the volatility and RTP (return to player) rate of the game. 

Our favorite was definitely Demon Slayer from PlayTech as it had great background music, featuring the hit anime’s theme song. The graphics and gaming experience was great as well as the sound effects made it really exciting!

The games available are as follows:

Pragmatic-Play

PRAGMATIC PLAY

Game Category Examples of Games
Bonus Buy Barn Festival, Magician’s Secrets, Wild West Gold Megaways, Queenie 
Video Slots Chicken Chase, Rainbow Gold, Drill that Gold, Clover Gold, Bull Fiesta
Others Dragon Tiger, Baccarat, American Blackjack, Multi Hand Blackjack
spadegaming-logo

SPADEGAMING

Game Category Examples of Games
Slots Candy Pop 2, Farmland Frenzy Megaways, Rabbit Riches, Sugar Party 
Fishing Games Zombie Party, Alien hunter, Fishing God, Fishing War
Board Games Sedie, Thai Hi-Lo, Dragon Tiger, Pok Deng, Three Face Cards
Arcade Games Happy Hop, Derby Night, Rob Stars, Lucky Baby 2, Bicycle Racing 2
Qtech-logo

QTECH

Game Category Examples of Games
Instant Win Wheel of Time, Football Manager, Penalty Shootout, Crown & Anchor 
Table Games Texas Hold’em Bonus, 3D Blackjack, 3D Roulette, Andar Bahar
Scratch Card Scratch Match, Blood Bank Scratch, Kitty Cash Scratch, Paint Scratch
Virtual Sports Virtual Football Pro, Dashing Derby, English Fast League, Steeple Chase
Nextspin-logo

NEXTSPIN

Game Category Examples of Games
Slot Golden War, Roma II, Big Cai Shen, Golden Fa, Diamond 7, Mr. Hippo 
Arcades Monkey Jump, Donki Kong
Onegame-logo

ONEGAME

Game Category Examples of Games
Slot Majestic Mandap, The Game, Dragon King of the Ocean, Fortune Dragon 
Simpleplay-logo

SIMPLEPLAY

Game Category Examples of Games
Slot Bunny Beauty, Golden Legacy, Candy Witch, Myth of Phoenix, Vanessa 
Fishing Lustrous Ocean
Table Shake Shake, Color Sic Bo, Baccarat
ToptrendGaming-logo

TOP TREND GAMING

Game Category Examples of Games
TTG Mystic Bear, The Crown, Santa Vs Aliens, Book of the East, Royal Rumble 
Booming Treasure Vault, Roll the Dice, The Jungle Empire, Let It Spin, Sticky Bombs
Playson Stars & Fruits: Double hit, Supper Sunny Fruits, Buffalo Power, Fruity Crown
playtech-logo

PLAYTECH

Game Category Examples of Games
Game Category Examples of Games
Slots Super Mario, Crime Riddles, Fortune Fever, Ding Dong Bell, Lego Joker 
Arcades Dragon Ball Super, Avengers
relax-gaming-group-logo

RELA GAMING

Game Category Examples of Games
Slot Money Train 3, Gifts of Fortune, Wild Hike, Book of Power, Epic Joker 
Table Roulette Nouveau, Blackjack Neo, 100 Bit Dice, 1000x Busta
CQ9-logo

CQ9 GAMING

Game Category Examples of Games
Slot Mummy’s Treasure, Striker Wild, Myeong Ryang, Night City, Mr. Miser 
Arcades Jungle Party, Mr. Bean, 3 2 1 GO!, Funky Bingo, Seotda, Mahjong Fruit

Sports Betting

For sports betting, 12Play accepts bets through 3 different bookmakers: CMD368, iGKbet, and M8bet. All three bookmakers are well known in Asia. Here are some of the options available:

  • CMD368

Clicking on CMD368’s banner brings you to a classical looking sports betting site that is well organized. All the different sports are listed on a bar on the left side of the screen. Our first impression of the site is that it has a decent number of different sports to bet on. Popular options such as soccer, basketball, table tennis, tennis, are available. Less popular choices such as cycling, darts, water polo, handball, and boxing are included as well. 

  • iGKbet

Choosing iGKbet under the sports betting option brings you to a site that looks quite basic. Like CMD368, the different sports are listed on the left side of the screen. However, there are only 7 different sports available to bet on: soccer, basketball, baseball, pool / snooker, tennis, ice hockey, and rugby. 

  • M8Bet

M8Bet is similar to CMD368. What struck us most is that it has fewer sports to bet on. However, the number of matches to bet on are higher than of CMD368. Bets on popular sports such as soccer, basketball, and baseball are available while less popular options such as motor sports, US Football, and rugby are options as well. Another main difference of this site compared to CMD368 is that they accept bets on lotteries such as 4D Specials and Perdana 3D. 

Esports

Esports betting has become increasingly popular in recent years despite being relatively new in the online betting industry. Its popularity has been attributed to its large fan base especially among the younger generation. For esports, 12Play accepts bets through 2 different platforms: TF Gaming and CMD 368. 

  • TF Gaming

TF Gaming is a dedicated esports betting platform. Due to their focus on this specific field, they have a lot more games and matches to bet on. If you are an avid sports fan, you will not regret betting on TF Gaming as they cover both major and minor events worldwide. 

Their game options include: CS:GO, Dota 2, League of Legends, Valorant, Starcraft II, King of Glory, Mobile Legend, LOL: Wild Rift, Basketball, Rainbow Six, Naraka: Bladepoint, Cricket, Arena of Valor, Starcraft I, CrossFire, PUBG, Overwatch, Soccer, Rocket League, Street Fighter V, and many more. 

  • CMD368 (eSports Betting Tab)

Under esports betting, you will also see CMD368. Clicking on this brings you to their designated esports betting site where bets are accepted on a wide variety of games including King of Glory, Valorant, CS:GO, League of Legends, DOTA 2, Rainbow Six, Overwatch, and many more. If you would like more esports betting options, be sure to access CMD368 under the esports section. 

  • CMD368 (Sports Betting Tab)

Under the sports betting tab that brings you to CMD368’s sports site, you will see esports listed as an option on the left side of the screen. Although there weren’t many options, bets on basic games such as CS:GO, DOTA 2, Overwatch, and Valorant are available at the time of writing. All in all, they have a decent collection for bettors. 

  • M8Bet

Like CMD368, M8Bet also accepts bets on esports. However, there are very few choices available as there are only 4 matches available at the time of writing for DOTA 2. 

Arcade Games

Under arcade games, 12Play offers games under two different options:

  • SG Fishing

Clicking on this option opens up a new tab where you will see the game Fishing God by Spadegaming. There are three different levels you can choose in this game: Junior, Expert, and Godlike. 

  • Fishermen Gold

Under this option, you get to access the game called Fishermen Gold by SimplePlay. It is a simple game that has three different levels: Beginner, Elite, and Master. It is a fixed odds game of chance that is not influenced by the player’s ability. 

For players who like fishing games, remember that you can access other titles under slot games as stated above. 

4D Lotteries

Clicking on the 4D tab brings you to a screen that shows you all the different results for different lottery outlets. Here, you can read the rules and check the payouts. If you are interested, click on “Bet Now” to place your lottery bets.

Bonuses and Promotions

At the time of writing, there are 22 different ongoing bonuses or promotions. These are categorized under “New Member, Daily, Cash Rebate, and Special”. Besides deposit bonuses and cash rebates, 12Play also has tournaments and events to improve your gaming experience. 

With 5 promos for new members, we love how they have 17 others geared towards their existing members. This means that it could be worthwhile staying on the platform instead of jumping to other sites to make the most out of their welcome bonuses. Let’s take a look at the perks and incentives available:

Bonus / PromoDescription
Risk Free 1st Bet up to SGD 20012Play gives new members SGD 200 for their first bet risk free.
Berlin Major 2023 SGD 2012Play gives new members free SGD 20 for betting on DOTA 2 matches.
100% Welcome BonusReceive a 100% welcome bonus of up to SGD 300 on your first deposit.
Welcome Combo PackChoose one welcome bonus from the combo pack up to SGD 288.
150% Welcome Bonus Mega888Receive a 150% welcome bonus for Mega888 slot games
12Goal Monthly Cash PrizeWin cash prizes up to USD 20,000 monthly.
April Slots MadnessReceive a 20% slots bonus daily.
10% Deposit BonusReceive a 10% unlimited daily deposit bonus.
Extra Daily First Deposit BonusGet a 15% bonus on your daily first deposit.
Play & Win Volvo S90Make a deposit, earn tickets, and stand a chance to win a Volvo S90.
Change For The BetterReach out to customer service and show an image of deposit records on other platforms and earn a bonus of SGD 30.
Free 4D Number Make a deposit and earn free 4D lottery tickets and stand to win big. 
Birthday BonusClaim up to SGD 2,088 for your birthday bonus. 

Referral Program

Under bonuses and promotions, 12Play has a refer a friend program where members receive a bonus of SGD 120 for every friend referred, but only if the friend fulfills the requirement of a minimum SGD 250 deposit within 30 days from their registration date. 

Cashback and Rebates

There are 5 cash rebates promotions. These are important as it can give players back some credits that can be used towards their games and bets. While most rebates and cashback bonuses are applied towards losses, we loved how 12Play has a promo where winners gain an extra 10% rebate! Here are the offers available:

Bonus / PromoDescription
0.5% to 1% Unlimited Live Casino Cash RebateUnlimited daily cash rebate up to 1% for live casino games
0.3% to 1% Sports RebateUnlimited daily cash rebate up to 1% for sports bets
0.3% to 1% eSports RebateUnlimited daily cash rebate up to 1% for esports bets
0.3% to 1.2% Slots RebateUnlimited daily cash rebate up to 1.2% for slots games
Extra 10% Winning & RebateReceive 10% bonus on your winnings and 10% cash rebate on the total wagered
Download 12Play AppDownload 12Play’s mobile app and get free SGD 12 credited into your account. 

VIP Program

12Play also has a VIP Program where different tiers of membership gives you exclusive perks and incentives. There are eight different tiers available: Normal, Bronze, Silver, Jade, Gold, Platinum, Diamond, and Signature. Here are the benefits for each:

NormalBronzeSilverJadeGoldPlatinumDiamondSignature
Deposit<5k5k10k50k200k500K1.2M3M
RealbetN/a25k60k300k1.2M3M7.2M18M
Live Casino (%)0.500.550.600.650.700.750.801.00
Sports book (%)0.500.600.650.700.750.800.901.00
eSport (%)0.500.600.650.700.750.800.901.00
Slot (%)0.500.600.650.750.800.901.001.20
VIP BonusN/a1838883886881,0883,888
Birthday Bonus (SGD)28681281686888881,2882,088
Daily Withdrawal (SGD)l50K50K50K50K50K100KSpecialSpecial
Transfer credit to another accountN/aN/aN/a1K3K5K10K50K

Deposits

12Play has a number of decent deposit options. Although we were not able to find out ourselves through the creation of an account, the customer support agent was helpful enough to let us know the options available. Here was what we were able to find out:

MethodAccepted Options
Bank transferLocal banks
Payment gatewayTruePay
Mobile walletFastPay
CryptocurrencyReach out to customer support to find out more.

Withdrawals

For withdrawals, you will be asked to fill in your personal details and to click on “I agree that all the information stated above is correct” before clicking “Submit”. A 6-digit code will then be sent to your phone number. After keying it in, click on “verify”. Choose the method you want to use to withdraw the funds and enter the amount before confirming. 

The time taken for the funds to be reflected in your account will depend on the withdrawal option you choose. Note that if you wish to withdraw through cryptocurrency, your last deposit must be using cryptocurrency. 

MethodAccepted Options
Bank transferLocal banks
CryptocurrencyReach out to customer support to find out more. 
user 2

Customer Support

For customer support at 12Play, you can contact them via 24/7 Live Chat, Skype, Telegram, WeChat, and email. We were really impressed by their 24/7 live chat option as we were able to get an immediate response. 

The support agent we talked to was a trainee but she was extremely friendly and helpful, asking us if we could wait so she could find out the answers to the queries we have. Within minutes, she had all the answers we were looking for and encouraged us to reach out again if we had any other questions or issues.

Mobile

Mobile App

To download 12Play’s mobile casino app, look at the right side of your screen and you will see that there are three small flags where the second one says “App Download”. Click on it and you will be brought to a page where there are instructions to begin your download process. 

How to Sign Up at 12Play

To sign up with 12Play, the process is quick and easy. Here are the steps you can follow:

  1. Locate the white “Sign Up” button on top of the page. Click on it and it should bring you to a registration form. 
  2. Fill in the registration form consisting of your full name, email, contact number, user name, password, and confirmed password. Fill in the validation code based on what you see on your screen. Note that the registration name must match with the name on your bank account for deposits and withdrawals to be possible. After you are done, click on “Sign Up”.
  3. It will then bring you to a screen that says “Registration Successful”. Click on “Verify Now” and a 6-digit OTP code will be sent to your email. Key in the code and once your account is verified, you will be brought to your account dashboard.
  4. Upon successful verification, your account is immediately credited SGD 10. You will be able to see that you have SGD 10 in your main wallet which can be used towards your games.
  5. You will have to verify your bank statement in order to unlock the deposit and withdrawal function. To do this, click on the button that says “Click here to verify now”.
  6. You will then see that you are asked for your bank name and bank account number. After keying in the details, click “Next”.
  7. Step 2 of the process requires you to upload a photo of your bank account with your full name displayed. It can be an image of your physical bank statement, e-statement, or bank book. Remember to cover up other sensitive information. The verification process will take 5 to 30 minutes. If it takes longer than that, reach out to customer support via live chat.
  8. Once the process has been completed, deposit the funds into your account and start placing bets on any games.
conclusion

Conclusion

12Play is an excellent choice for any player who is looking to join an online betting platform as they have a wide variety of online casino games, slots, and sports betting options, making them truly a one stop hub for any punter. Combined with their great bonuses and excellent customer service, we have been thoroughly impressed with the platform.
Despite having more options than most betting sites, we still hope that 12Play can add more deposit and withdrawal options in the future. Coupled with their expansion of services to players in other countries, we have no doubt that this platform would be a success!

Overall Rating
4.7
Games & Providers
4.8
/ 5.0
Bonuses & Promotions
4.8
/ 5.0
Deposit & Withdrawal
4.3
/ 5.0
Support & Security
4.8
/ 5.0
Pros
Wide variety of online casino games, sports betting, and esports betting options
Excellent 24/7 live chat customer support with prompt response time
Many different bonuses and promos
Cons
Limited deposit and withdrawal options
Only available for players in Singapore and Malaysia

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